Last Updated: 21 March 2025At Seryf Studios ("Company," "I," "we," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
1. ACCEPTANCE OF TERMS
The term “you” refers to anyone who uses, visits, and/or views the website. By visiting and using the website, you accept and agree to be bound by this Privacy Policy along with our
Terms and Conditions and
Disclaimer. If you do not agree with this policy, you must not access or use this website.
2. INFORMATION WE COLLECT
We collect the following types of personal data:
- Personal Information: Name, email address, phone number, and payment information (handled by Etsy).Usage Data: Information about how you interact with our website, including pages viewed and actions taken.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, track website activity, and analyze trends.
3. COOKIES AND TRACKING TECHNOLOGIES
3.1 We use cookies to:
- Improve website functionality and user experience.Track website activity and performance.Analyze trends and improve services.
- Store user preferences for future visits.
3.2 Types of cookies we use:
- Essential Cookies: Necessary for website functionality (e.g., navigation, form submissions).Performance Cookies: Collect data on how visitors use the site (e.g., page visits, time on site).Functionality Cookies: Store user preferences (e.g., language, region).
- Analytics Cookies: Help us understand how the site is used and improve performance (e.g., through Google Analytics).
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.4. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- To provide and manage our products and services.To communicate with you, including sending transactional emails or marketing communications (if you opt-in).To improve our website and services based on user behavior.To comply with legal obligations.
- To offer customer support.
5. HOW WE SHARE YOUR INFORMATION
We may share your personal data with third-party service providers, such as payment processors, email marketing platforms, and analytics services. These third parties are contractually obligated to protect your data and use it only for specified purposes.
Please note: All transactions are processed through Etsy. We do not collect or store your payment information directly—this is handled securely by Etsy, which complies with industry-standard payment security requirements (PCI-DSS). For more details on how Etsy manages your data, please refer to
Etsy’s Privacy Policy.
6. DATA SECURITY
We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no data transmission or storage method is 100% secure, so we cannot guarantee complete security.
6. 1 Data Retention:
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. LEGAL BASIS FOR PROCESSING UNDER GDPR AND POPIA
We process your personal information in compliance with:
- The General Data Protection Regulation (GDPR) for users located in the European Union.
- The Protection of Personal Information Act (POPIA) for users located in South Africa.
By using our website or submitting your personal information, you consent to the collection, use, and processing of your data as outlined in this policy.8. YOUR RIGHTS
Under GDPR and POPIA, you have the right to:
- Request access to the personal information we hold about you.Request correction or deletion of your personal information.Object to the processing of your personal information under certain circumstances.Withdraw consent for marketing communications at any time.
- Lodge a complaint with the appropriate data protection authority. EU resident can contact their local data protection authority. South African residents can contact the Information Regulator of South Africa by visiting their website (https://inforegulator.org.za/) or via email (POPIAComplaints@inforegulator.org.za).
To exercise any of your rights, please contact us at
info@seryfstudios.com.
9. INTERNATIONAL DATA TRANSFERS
Your personal data may be stored and processed outside of your country of residence, including in South Africa, where our servers are located. By using our services, you consent to this transfer and processing of your data.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting any personal information.
11. AUTOMATED DECISION-MAKING OR PROFILING
We do not currently engage in automated decision-making or profiling related to personal data. Any decisions made about you are reviewed by a person and not solely based on automated processes.
12. CHILDREN'S PRIVACY
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete such information.
13. EMAIL MARKETING
If you have opted-in to receive marketing communications, you can unsubscribe at any time by clicking the ‘unsubscribe’ link in the email or by contacting us directly at
seryfstudios@gmail.com.
14. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. You are responsible for visiting this page periodically to check for future updates to this policy. By continuing to use our services, you accept the revised policy.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at
info@seryfstudios.com.